Leveraging Social Media Feedback to Your Advantage

 Ever wonder what people are saying about your business online? It may scare you to think that one bad exchange with a customer could lead to an outbreak of chatter online because they took to their Twitter or Facebook account and slammed your business. The good news is you can join the conversation to bring…

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Importance of Managing Customer Requests/Questions

 Communication is key when it comes to closing the deal on a sale. Since our business is geared to e-commerce customers it is important for all of you to understand the importance of answering questions and/or requests as soon as possible. When shopping online the prices are competitive, but the major difference between you and…

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Ecommerce Social Media Tips for the Holidays

 The holidays are here and for many retailers this is great news. It’s the time of the year when sales for many are at their highest. Although this time of year is often very profitable, it doesn’t mean you should ease back on marketing and social media efforts. Below are some tips to enhance your…

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The Importance of Accepting Credit Cards Remotely

 I have a lot of friends and family members that have moved into the “stay at home mom” category. As my friends stay at home with their beautiful babies they start to entertain themselves with creative side projects. My friends not only sell their items to their friends and family, but they have started attending…

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How PCI Standards are Determined

 As many merchants already know, there are seemingly endless amounts of rules that must be followed in order to maintain a PCI compliant status. With so many rules, you may ask yourself, “Who determines all of these rules anyway?” The answer to this question is the PCI Security Standards Council, also known as the PCI…

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Keeping Communication Open with Ecommerce Customers

 We’ve talked about it before. You want to keep your customers informed of the “haps” on your site. This can be done through many, many, many, many (you get the idea) different times before, but this is such an important topic for ecommerce business owners, that we feel the need to hit on it one…

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Utilizing Facebook Ads to Market your Ecommerce Site

 As a business owner we would all like to the ability to advertise your business to only people in a certain area (as specific as zip code), in a particular age range, by sex, relationship status, specific interests, and people who are talking about your products or industry. Well, you can with Facebook Ads. According…

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Utilizing Google Product Feed on your Ecommerce Site

 One of the biggest factors determining whether or not an ecommerce site will be successful online is visibility. That’s not to say that visibility is the only way you will succeed as a business. I know for me personally, I would never continue to purchase from someone who has poor customer service and lack of…

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Facebook Tips for your Ecommerce Site

 We are currently working to create an easy way for you to use Cart32 to list and sell products on your Facebook page through an application. In the mean time we thought it would be helpful to provide some tips for you to use now on your Facebook page to help you increase interaction and…

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Why You Should Use a CMS on your Ecommerce Site

 Content Management Systems are quickly becoming more and more popular. They are setting the standard for new websites to be built upon quickly and easily. So what does this mean for you, dear ecommerce business owner? Well, it’s important not to just look at “Content” Management Systems as a blog or a news feed for…

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